NHTSA 25V463000Manufacturer no. VS2GARPIN
Back Over Prevention › Sensing System › Camera
- Report received by NHTSA
- July 11, 2025
- Owner notification
- November 11, 2025
- Recall initiated by
- Manufacturer
- Units potentially affected
- 43,422 (whole campaign)
- Model names in the NHTSA record
- METRIS
Components: Back Over Prevention › Sensing System › Camera; Equipment › Electrical › Infotainment › Video (Touch)Screen/Monitor/Unit
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Source: NHTSA recall 25V463000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov