Vehicle Recall IndexVIN decoding & NHTSA recall records

Model year 2017 · Mercedes-Benz

2017 Mercedes-Benz Metris recalls

NHTSA's recall file lists 14 safety recall campaigns for the 2017 Mercedes-Benz Metris. The most recent was reported on July 7, 2022. Campaigns are matched by the model names in NHTSA's records: METRIS.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2017 Mercedes-Benz Metris, newest first
NHTSA numberReportedComponent
22V482000July 7, 2022Tires
22V134000March 8, 2022Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, And Fittings
22V099000February 22, 2022Back Over Prevention › Sensing System › Camera
22V066000February 8, 2022Service Brakes, Hydraulic › Fluid
21V055000February 5, 2021Electrical System › Software
19V715000October 8, 2019Electrical System › 12v/24v/48v Battery
19V290000April 10, 2019Steering
18V837000November 29, 2018Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, And Fittings
18V497000July 29, 2018Power Train › Automatic Transmission
18V335000May 22, 2018Power Train › Automatic Transmission
17V651000October 16, 2017Suspension › Front › Wheel Bearing
17V595000September 22, 2017Steering › Electric Power Assist System
17V148000March 7, 2017Lane Departure › Blind Spot Detection
16V935000December 27, 2016Air Bags › Frontal › Passenger Side › Inflator Module

Systems involved: Electrical System (2) · Fuel System, Gasoline (2) · Power Train (2) · Steering (2) · Air Bags (1) · Back Over Prevention (1) · Lane Departure (1) · Service Brakes, Hydraulic (1) · Suspension (1) · Tires (1)

Recall records

NHTSA 22V482000Manufacturer no. VS2LASTRE

Tires

Report received by NHTSA
July 7, 2022
Owner notification
April 19, 2024
Recall initiated by
Manufacturer
Units potentially affected
24,359 (whole campaign)
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."

Safety risk

An overloaded vehicle may cause tire failure, increasing the risk of a crash.

Remedy

Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V482000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V134000Manufacturer no. VS2KRAUCH

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, And Fittings

Report received by NHTSA
March 8, 2022
Owner notification
May 5, 2022
Recall initiated by
Manufacturer
Units potentially affected
42,132 (whole campaign)
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

Safety risk

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V134000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V099000Manufacturer no. VS2RUEKAM

Back Over Prevention › Sensing System › Camera

Report received by NHTSA
February 22, 2022
Owner notification
February 10, 2023
Recall initiated by
Manufacturer
Units potentially affected
17,093 (whole campaign)
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.

Safety risk

A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V099000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V066000Manufacturer no. VS2BE42BRE

Service Brakes, Hydraulic › Fluid

Report received by NHTSA
February 8, 2022
Owner notification
May 2, 2022
Recall initiated by
Manufacturer
Units potentially affected
28,743 (whole campaign)
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.

Safety risk

A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V066000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V055000Manufacturer no. VSXHERMPOS

Electrical System › Software

Report received by NHTSA
February 5, 2021
Owner notification
May 5, 2021
Recall initiated by
Manufacturer
Units potentially affected
84,345 (whole campaign)
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety risk

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V055000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 19V715000Manufacturer no. VS2SITZAB

Electrical System › 12v/24v/48v Battery

Report received by NHTSA
October 8, 2019
Owner notification
March 9, 2020
Recall initiated by
Manufacturer
Units potentially affected
15,160 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz Metris
February 5, 2015 – September 11, 2019
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

Safety risk

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

Remedy

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V715000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 19V290000Manufacturer no. VS2SCHRALU

Steering

Report received by NHTSA
April 10, 2019
Owner notification
November 15, 2019
Recall initiated by
Manufacturer
Units potentially affected
9,471 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz Metris
February 2, 2015 – August 31, 2016
Model names in the NHTSA record
METRIS

Components: Steering; Steering › Electric Power Assist System

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Safety risk

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V290000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 18V837000

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, And Fittings

Report received by NHTSA
November 29, 2018
Owner notification
January 25, 2019
Recall initiated by
NHTSA Office of Defects Investigation
Units potentially affected
12,383 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz Metris
March 2, 2015 – March 15, 2017
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.

Safety risk

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V837000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 18V497000

Power Train › Automatic Transmission

Report received by NHTSA
July 29, 2018
Owner notification
September 28, 2018
Recall initiated by
Manufacturer
Units potentially affected
6 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz Metris
November 15, 2017 – January 9, 2018
Model names in the NHTSA record
METRIS

Components: Power Train › Automatic Transmission; Power Train › Driveline › Driveshaft

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.

Safety risk

If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V497000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 18V335000

Power Train › Automatic Transmission

Report received by NHTSA
May 22, 2018
Owner notification
July 11, 2018
Recall initiated by
Manufacturer
Units potentially affected
7,433 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz Metris
March 31, 2015 – May 11, 2017
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.

Safety risk

Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V335000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 17V651000

Suspension › Front › Wheel Bearing

Report received by NHTSA
October 16, 2017
Owner notification
December 15, 2017
Recall initiated by
Manufacturer
Units potentially affected
109 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz Metris
June 6, 2017 – June 10, 2017
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Metris Vans. The front axle wheel bearings may not have been correctly seated possibly resulting in a front wheel detaching.

Safety risk

The loss of a front wheel would increase the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V651000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 17V595000

Steering › Electric Power Assist System

Report received by NHTSA
September 22, 2017
Owner notification
December 21, 2017
Recall initiated by
Manufacturer
Units potentially affected
3 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz Metris
February 11, 2015 – May 31, 2017
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.

Safety risk

The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V595000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 17V148000

Lane Departure › Blind Spot Detection

Report received by NHTSA
March 7, 2017
Owner notification
May 26, 2017
Recall initiated by
Manufacturer
Units potentially affected
72 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz Metris
February 27, 2016 – January 2, 2017
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.

Safety risk

If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.

Remedy

DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V148000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 16V935000

Air Bags › Frontal › Passenger Side › Inflator Module

Report received by NHTSA
December 27, 2016
Owner notification
February 17, 2017
Recall initiated by
Manufacturer
Units potentially affected
22 (whole campaign)
Build dates listed for the 2017 Mercedes-Benz Metris
September 9, 2016 – September 28, 2016
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2017 Mercedes-Benz Metris Vans manufactured September 9, 2016, to September 28, 2016. The affected vehicles have a passenger air bag that may have been manufactured with an incorrect Tether Activation Unit (TAU). As a result, in the event of a crash necessitating deployment of the passenger frontal air bag, the air bag may not vent properly.

Safety risk

An improperly vented air bag may not protect the front passenger as expected, increasing the risk of injury.

Remedy

DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 16V935000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: July 7, 2022.