Vehicle Recall IndexVIN decoding & NHTSA recall records

Model year 2016 · Mercedes-Benz

2016 Mercedes-Benz Metris recalls

NHTSA's recall file lists 13 safety recall campaigns for the 2016 Mercedes-Benz Metris. The most recent was reported on July 7, 2022. Campaigns are matched by the model names in NHTSA's records: METRIS.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2016 Mercedes-Benz Metris, newest first
NHTSA numberReportedComponent
22V482000July 7, 2022Tires
22V099000February 22, 2022Back Over Prevention › Sensing System › Camera
22V066000February 8, 2022Service Brakes, Hydraulic › Fluid
21V055000February 5, 2021Electrical System › Software
19V715000October 8, 2019Electrical System › 12v/24v/48v Battery
19V290000April 10, 2019Steering
18V837000November 29, 2018Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, And Fittings
18V335000May 22, 2018Power Train › Automatic Transmission
17V595000September 22, 2017Steering › Electric Power Assist System
17V272000April 21, 2017Electrical System › Software
17V244000April 10, 2017Seat Belts › Pretensioner
17V148000March 7, 2017Lane Departure › Blind Spot Detection
16V342000May 24, 2016Power Train › Axle Assembly

Systems involved: Electrical System (3) · Power Train (2) · Steering (2) · Back Over Prevention (1) · Fuel System, Gasoline (1) · Lane Departure (1) · Seat Belts (1) · Service Brakes, Hydraulic (1) · Tires (1)

Recall records

NHTSA 22V482000Manufacturer no. VS2LASTRE

Tires

Report received by NHTSA
July 7, 2022
Owner notification
April 19, 2024
Recall initiated by
Manufacturer
Units potentially affected
24,359 (whole campaign)
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."

Safety risk

An overloaded vehicle may cause tire failure, increasing the risk of a crash.

Remedy

Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V482000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V099000Manufacturer no. VS2RUEKAM

Back Over Prevention › Sensing System › Camera

Report received by NHTSA
February 22, 2022
Owner notification
February 10, 2023
Recall initiated by
Manufacturer
Units potentially affected
17,093 (whole campaign)
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.

Safety risk

A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V099000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V066000Manufacturer no. VS2BE42BRE

Service Brakes, Hydraulic › Fluid

Report received by NHTSA
February 8, 2022
Owner notification
May 2, 2022
Recall initiated by
Manufacturer
Units potentially affected
28,743 (whole campaign)
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.

Safety risk

A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V066000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V055000Manufacturer no. VSXHERMPOS

Electrical System › Software

Report received by NHTSA
February 5, 2021
Owner notification
May 5, 2021
Recall initiated by
Manufacturer
Units potentially affected
84,345 (whole campaign)
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety risk

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V055000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 19V715000Manufacturer no. VS2SITZAB

Electrical System › 12v/24v/48v Battery

Report received by NHTSA
October 8, 2019
Owner notification
March 9, 2020
Recall initiated by
Manufacturer
Units potentially affected
15,160 (whole campaign)
Build dates listed for the 2016 Mercedes-Benz Metris
February 5, 2015 – September 11, 2019
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

Safety risk

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

Remedy

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V715000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 19V290000Manufacturer no. VS2SCHRALU

Steering

Report received by NHTSA
April 10, 2019
Owner notification
November 15, 2019
Recall initiated by
Manufacturer
Units potentially affected
9,471 (whole campaign)
Build dates listed for the 2016 Mercedes-Benz Metris
February 2, 2015 – August 31, 2016
Model names in the NHTSA record
METRIS

Components: Steering; Steering › Electric Power Assist System

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Safety risk

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V290000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 18V837000

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, And Fittings

Report received by NHTSA
November 29, 2018
Owner notification
January 25, 2019
Recall initiated by
NHTSA Office of Defects Investigation
Units potentially affected
12,383 (whole campaign)
Build dates listed for the 2016 Mercedes-Benz Metris
March 2, 2015 – March 15, 2017
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.

Safety risk

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V837000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 18V335000

Power Train › Automatic Transmission

Report received by NHTSA
May 22, 2018
Owner notification
July 11, 2018
Recall initiated by
Manufacturer
Units potentially affected
7,433 (whole campaign)
Build dates listed for the 2016 Mercedes-Benz Metris
March 31, 2015 – May 11, 2017
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.

Safety risk

Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V335000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 17V595000

Steering › Electric Power Assist System

Report received by NHTSA
September 22, 2017
Owner notification
December 21, 2017
Recall initiated by
Manufacturer
Units potentially affected
3 (whole campaign)
Build dates listed for the 2016 Mercedes-Benz Metris
February 11, 2015 – May 31, 2017
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.

Safety risk

The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V595000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 17V272000

Electrical System › Software

Report received by NHTSA
April 21, 2017
Owner notification
September 1, 2017
Recall initiated by
Manufacturer
Units potentially affected
3 (whole campaign)
Build dates listed for the 2016 Mercedes-Benz Metris
December 22, 2015 – December 22, 2015
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.

Safety risk

The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V272000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 17V244000

Seat Belts › Pretensioner

Report received by NHTSA
April 10, 2017
Owner notification
July 7, 2017
Recall initiated by
Manufacturer
Units potentially affected
305 (whole campaign)
Build dates listed for the 2016 Mercedes-Benz Metris
August 3, 2016 – September 9, 2016
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.

Safety risk

If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.

Remedy

DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V244000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 17V148000

Lane Departure › Blind Spot Detection

Report received by NHTSA
March 7, 2017
Owner notification
May 26, 2017
Recall initiated by
Manufacturer
Units potentially affected
72 (whole campaign)
Build dates listed for the 2016 Mercedes-Benz Metris
February 27, 2016 – January 2, 2017
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.

Safety risk

If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.

Remedy

DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V148000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 16V342000

Power Train › Axle Assembly

Report received by NHTSA
May 24, 2016
Owner notification
August 11, 2016
Recall initiated by
Manufacturer
Units potentially affected
2 (whole campaign)
Build dates listed for the 2016 Mercedes-Benz Metris
September 1, 2015 – December 31, 2015
Model names in the NHTSA record
METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.

Safety risk

The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 16V342000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: July 7, 2022.