Model year 2019 · Mercedes-Benz

2019 Mercedes-Benz Metris recalls

NHTSA's recall file lists 12 safety recall campaigns for the 2019 Mercedes-Benz Metris. The most recent was reported on May 20, 2022. Campaigns are matched by the model names in NHTSA's records: METRIS.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2019 Mercedes-Benz Metris, newest first
NHTSA number	Reported	Component
22V360000	May 20, 2022	Communication › Auto Crash Notification
22V134000	March 8, 2022	Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, And Fittings
22V066000	February 8, 2022	Service Brakes, Hydraulic › Fluid
21V055000	February 5, 2021	Electrical System › Software
20V729000	November 24, 2020	Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, And Fittings
20V340000	June 9, 2020	Air Bags
19V715000	October 8, 2019	Electrical System › 12v/24v/48v Battery
19V693000	October 2, 2019	Unknown Or Other
19V666000	September 18, 2019	Seats › Front Assembly › Head Restraint
19V545000	July 24, 2019	Equipment › Other › Owners/Service/Other Manual
19V489000	June 25, 2019	Steering
19V222000	March 20, 2019	Unknown Or Other

Systems involved: Electrical System (3) · Service Brakes, Hydraulic (2) · Unknown Or Other (2) · Air Bags (1) · Communication (1) · Equipment (1) · Fuel System, Gasoline (1) · Power Train (1) · Seats (1) · Steering (1)

Recall records

NHTSA 22V360000Manufacturer no. VS2SIMKOM/VS3SIMKOM

Communication › Auto Crash Notification

Report received by NHTSA: May 20, 2022
Owner notification: October 13, 2022
Recall initiated by: Manufacturer
Units potentially affected: 19,937 (whole campaign)
Model names in the NHTSA record: METRIS

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V360000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V134000Manufacturer no. VS2KRAUCH

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, And Fittings

Report received by NHTSA: March 8, 2022
Owner notification: May 5, 2022
Recall initiated by: Manufacturer
Units potentially affected: 42,132 (whole campaign)
Model names in the NHTSA record: METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

Safety risk

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V134000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V066000Manufacturer no. VS2BE42BRE

Service Brakes, Hydraulic › Fluid

Report received by NHTSA: February 8, 2022
Owner notification: May 2, 2022
Recall initiated by: Manufacturer
Units potentially affected: 28,743 (whole campaign)
Model names in the NHTSA record: METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.

Safety risk

A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V066000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V055000Manufacturer no. VSXHERMPOS

Electrical System › Software

Report received by NHTSA: February 5, 2021
Owner notification: May 5, 2021
Recall initiated by: Manufacturer
Units potentially affected: 84,345 (whole campaign)
Model names in the NHTSA record: METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety risk

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V055000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 20V729000Manufacturer no. VS2BREMPOS

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, And Fittings

Report received by NHTSA: November 24, 2020
Owner notification: December 10, 2020
Recall initiated by: Manufacturer
Units potentially affected: 562 (whole campaign)
Model names in the NHTSA record: METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.

Safety risk

The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V729000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 20V340000Manufacturer no. VS2DREIGE

Air Bags

Report received by NHTSA: June 9, 2020
Owner notification: August 11, 2020
Recall initiated by: Manufacturer
Units potentially affected: 12 (whole campaign)
Model names in the NHTSA record: METRIS

Components: Air Bags; Power Train › Driveline › Driveshaft

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.

Safety risk

Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.

Remedy

DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V340000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 19V715000Manufacturer no. VS2SITZAB

Electrical System › 12v/24v/48v Battery

Report received by NHTSA: October 8, 2019
Owner notification: March 9, 2020
Recall initiated by: Manufacturer
Units potentially affected: 15,160 (whole campaign)
Build dates listed for the 2019 Mercedes-Benz Metris: February 5, 2015 – September 11, 2019
Model names in the NHTSA record: METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

Safety risk

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

Remedy

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V715000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 19V693000Manufacturer no. VSX566ZP25

Unknown Or Other

Report received by NHTSA: October 2, 2019
Owner notification: November 15, 2019
Recall initiated by: Manufacturer
Units potentially affected: 19 (whole campaign)
Build dates listed for the 2019 Mercedes-Benz Metris: April 12, 2018 – September 20, 2019
Model names in the NHTSA record: METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

Safety risk

Failure to identify loose safety related parts can increase the risk of crash and injury.

Remedy

DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Source: NHTSA recall 19V693000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 19V666000Manufacturer no. VS2KOPFSTU

Seats › Front Assembly › Head Restraint

Report received by NHTSA: September 18, 2019
Owner notification: April 20, 2020
Recall initiated by: Manufacturer
Units potentially affected: 29 (whole campaign)
Build dates listed for the 2019 Mercedes-Benz Metris: January 31, 2019 – May 1, 2019
Model names in the NHTSA record: METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.

Safety risk

The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V666000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 19V545000Manufacturer no. VS2BAFV

Equipment › Other › Owners/Service/Other Manual

Report received by NHTSA: July 24, 2019
Owner notification: September 12, 2019
Recall initiated by: Manufacturer
Units potentially affected: 2 (whole campaign)
Build dates listed for the 2019 Mercedes-Benz Metris: January 16, 2019 – March 29, 2019
Model names in the NHTSA record: METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.

Safety risk

The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V545000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 19V489000Manufacturer no. VS2LENKEPS

Steering

Report received by NHTSA: June 25, 2019
Owner notification: July 2, 2019
Recall initiated by: Manufacturer
Units potentially affected: 2 (whole campaign)
Build dates listed for the 2019 Mercedes-Benz Metris: July 11, 2018 – July 11, 2018
Model names in the NHTSA record: METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.

Safety risk

An unexpected loss of power steering assist can increase the risk of crash.

Remedy

DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V489000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

NHTSA 19V222000Manufacturer no. VSX566ZP25

Unknown Or Other

Report received by NHTSA: March 20, 2019
Owner notification: May 17, 2019
Recall initiated by: Manufacturer
Units potentially affected: 7 (whole campaign)
Build dates listed for the 2019 Mercedes-Benz Metris: April 12, 2018 – December 28, 2018
Model names in the NHTSA record: METRIS

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

Safety risk

Failure to identify loose safety related parts can increase the risk of crash and injury.

Remedy

DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V222000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: May 20, 2022.