Model year 2021 · Mercedes-Benz

2021 Mercedes-Benz GLE / ML-Class recalls

NHTSA's recall file lists 22 safety recall campaigns for the 2021 Mercedes-Benz GLE / ML-Class. The most recent was reported on September 27, 2024. Campaigns are matched by the model names in NHTSA's records: AMG GLE53, AMG GLE63, AMG GLE63 S, GLE 350, GLE 350 E, GLE 400 E, GLE 450, GLE 580.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2021 Mercedes-Benz GLE / ML-Class, newest first
NHTSA number	Reported	Component
24V724000	September 27, 2024	Electrical System › Wiring
24V207000	March 15, 2024	Electrical System › Wiring
24V118000	February 16, 2024	Power Train › Automatic Transmission › Control Module › Software
23V880000	December 21, 2023	Fuel System, Gasoline › Delivery › Fuel Pump
23V835000	December 8, 2023	Electrical System › 12v/24v/48v Battery
23V445000	June 26, 2023	Fuel System, Gasoline › Delivery › Fuel Pump
23V177000	March 17, 2023	Visibility › Defroster/Defogger/HVAC System
22V936000	December 16, 2022	Steering › Critical Fasteners
22V680000	September 12, 2022	Structure › Body
22V365000	May 20, 2022	Communication › Auto Crash Notification
22V231000	April 8, 2022	Electrical System › Wiring › Interior/Under Dash
21V909000	November 19, 2021	Electrical System › Wiring › Interior/Under Dash
21V832000	October 22, 2021	Visibility › Glass, Side/Rear
21V818000	October 18, 2021	Seats
21V509000	July 2, 2021	Exterior Lighting › Headlights
21V354000	May 14, 2021	Back Over Prevention › Sensing System › Camera
21V288000	April 23, 2021	Equipment › Appliance › Air Conditioner
21V071000	February 12, 2021	Electronic Stability Control (ESC) › Control Module › Software
21V058000	February 5, 2021	Communication › Auto Crash Notification
21V057000	February 5, 2021	Structure › Interior Panels › Dashboard
20V671000	October 30, 2020	Seat Belts › Rear/Other › Buckle Assembly
20V089000	February 14, 2020	Electrical System › Instrument Cluster/Panel

Systems involved: Electrical System (9) · Communication (2) · Fuel System, Gasoline (2) · Structure (2) · Visibility (2) · Back Over Prevention (1) · Electronic Stability Control (ESC) (1) · Equipment (1) · Exterior Lighting (1) · Power Train (1) · Seat Belts (1) · Seats (1) · Steering (1)

Recall records

NHTSA 24V724000Manufacturer no. 2024100006

Electrical System › Wiring

Report received by NHTSA: September 27, 2024
Owner notification: November 1, 2024
Recall initiated by: Manufacturer
Units potentially affected: 10,655 (whole campaign)
Build dates listed for the 2021 Mercedes-Benz GLE / ML-Class: July 19, 2021 – March 8, 2022
Model names in the NHTSA record: GLE 350, GLE 450

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE 350 and 2021-2022 GLE 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 208, "Occupant Crash Protection."

Safety risk

An air bag that does not deploy properly can increase the risk of injury in the event of a crash.

Remedy

Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024100006.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Source: NHTSA recall 24V724000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 24V207000Manufacturer no. 2024040002

Electrical System › Wiring

Report received by NHTSA: March 15, 2024
Owner notification: May 3, 2024
Recall initiated by: Manufacturer
Units potentially affected: 116,020 (whole campaign)
Model names in the NHTSA record: AMG GLE53, AMG GLE63 S, GLE 450, GLE 580

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

Safety risk

An overheated ground connection can increase the risk of a fire.

Remedy

Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 24V207000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 24V118000

Power Train › Automatic Transmission › Control Module › Software

Report received by NHTSA: February 16, 2024
Owner notification: March 29, 2024
Recall initiated by: Manufacturer
Units potentially affected: 105,071 (whole campaign)
Model names in the NHTSA record: GLE 450

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

Safety risk

An engine stall increases the risk of a crash.

Remedy

Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 24V118000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 23V880000

Fuel System, Gasoline › Delivery › Fuel Pump

Report received by NHTSA: December 21, 2023
Owner notification: February 23, 2024
Recall initiated by: Manufacturer
Units potentially affected: 79,676 (whole campaign)
Model names in the NHTSA record: GLE 350

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Safety risk

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 23V880000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 23V835000

Electrical System › 12v/24v/48v Battery

Report received by NHTSA: December 8, 2023
Owner notification: January 26, 2024
Recall initiated by: Manufacturer
Units potentially affected: 164 (whole campaign)
Model names in the NHTSA record: GLE 350, GLE 450

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.

Safety risk

An overheated ground connection can increase the risk of a fire.

Remedy

Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 23V835000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 23V445000Manufacturer no. 2023070012

Fuel System, Gasoline › Delivery › Fuel Pump

Report received by NHTSA: June 26, 2023
Owner notification: September 29, 2023
Recall initiated by: Manufacturer
Units potentially affected: 143,551 (whole campaign)
Model names in the NHTSA record: AMG GLE53, AMG GLE63 S, GLE 450, GLE 580

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Safety risk

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 23V445000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 23V177000Manufacturer no. 2023030014 & 15

Visibility › Defroster/Defogger/HVAC System

Report received by NHTSA: March 17, 2023
Owner notification: April 28, 2023
Recall initiated by: Manufacturer
Units potentially affected: 61,450 (whole campaign)
Model names in the NHTSA record: AMG GLE53, AMG GLE63, GLE 350, GLE 450

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Safety risk

Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Remedy

Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 23V177000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V936000Manufacturer no. 2022120016

Steering › Critical Fasteners

Report received by NHTSA: December 16, 2022
Owner notification: January 27, 2023
Recall initiated by: Manufacturer
Units potentially affected: 69 (whole campaign)
Model names in the NHTSA record: GLE 350, GLE 450

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles. The steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.

Safety risk

A loss of steering control can increase the risk of a crash.

Remedy

Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed January 27, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022120016.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V936000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V680000Manufacturer no. 2022090010

Structure › Body

Report received by NHTSA: September 12, 2022
Owner notification: November 1, 2022
Recall initiated by: Manufacturer
Units potentially affected: 161,000 (whole campaign)
Model names in the NHTSA record: AMG GLE53, AMG GLE63 S, GLE 350, GLE 400 E, GLE 450, GLE 580

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

Safety risk

Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

Remedy

Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V680000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V365000Manufacturer no. See Recall Schedule

Communication › Auto Crash Notification

Report received by NHTSA: May 20, 2022
Owner notification: July 8, 2022
Recall initiated by: Manufacturer
Units potentially affected: 242,722 (whole campaign)
Model names in the NHTSA record: AMG GLE53, AMG GLE63, GLE 350, GLE 450, GLE 580

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V365000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V231000Manufacturer no. 2022040017

Electrical System › Wiring › Interior/Under Dash

Report received by NHTSA: April 8, 2022
Owner notification: July 8, 2022
Recall initiated by: Manufacturer
Units potentially affected: 21,306 (whole campaign)
Model names in the NHTSA record: AMG GLE53, AMG GLE63, GLE 450, GLE 580

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.

Safety risk

An overheated electrical cable can increase the risk of a fire.

Remedy

Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V231000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V909000Manufacturer no. 2021120004

Electrical System › Wiring › Interior/Under Dash

Report received by NHTSA: November 19, 2021
Owner notification: January 7, 2022
Recall initiated by: Manufacturer
Units potentially affected: 17 (whole campaign)
Model names in the NHTSA record: AMG GLE53, GLE 450

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLE450 and AMG GLE53 vehicles. In the passenger-side footwell, the ground connection bolts for the electric heater may be improperly tightened.

Safety risk

Loose ground connection bolts on the electric heater may cause the wiring to overheat, increasing the risk of a fire.

Remedy

Dealers will check the electric heater ground connection and repair it as necessary, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V909000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V832000Manufacturer no. 2021110007

Visibility › Glass, Side/Rear

Report received by NHTSA: October 22, 2021
Owner notification: December 8, 2021
Recall initiated by: Manufacturer
Units potentially affected: 23 (whole campaign)
Model names in the NHTSA record: AMG GLE53, AMG GLE63 S, GLE 350, GLE 580

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.

Safety risk

Detached rear glass can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V832000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V818000Manufacturer no. 2021110010

Seats

Report received by NHTSA: October 18, 2021
Owner notification: December 8, 2021
Recall initiated by: Manufacturer
Units potentially affected: 27 (whole campaign)
Model names in the NHTSA record: AMG GLE53

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.

Safety risk

Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy

Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V818000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V509000Manufacturer no. 2021120011

Exterior Lighting › Headlights

Report received by NHTSA: July 2, 2021
Owner notification: January 7, 2022
Recall initiated by: Manufacturer
Units potentially affected: 1,467 (whole campaign)
Model names in the NHTSA record: AMG GLE53, AMG GLE63, GLE 350, GLE 450

Defect summary

Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.

Remedy

Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V509000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V354000Manufacturer no. 2021050012

Back Over Prevention › Sensing System › Camera

Report received by NHTSA: May 14, 2021
Owner notification: June 28, 2021
Recall initiated by: Manufacturer
Units potentially affected: 343,191 (whole campaign)
Model names in the NHTSA record: AMG GLE53, AMG GLE63 S, GLE 350, GLE 450, GLE 580

Components: Back Over Prevention › Sensing System › Camera; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V354000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V288000Manufacturer no. 2021040024

Equipment › Appliance › Air Conditioner

Report received by NHTSA: April 23, 2021
Owner notification: June 4, 2021
Recall initiated by: Manufacturer
Units potentially affected: 6,331 (whole campaign)
Model names in the NHTSA record: AMG GLE53

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Safety risk

Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Remedy

Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V288000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V071000Manufacturer no. 2021030004

Electronic Stability Control (ESC) › Control Module › Software

Report received by NHTSA: February 12, 2021
Owner notification: March 31, 2021
Recall initiated by: Manufacturer
Units potentially affected: 41,838 (whole campaign)
Model names in the NHTSA record: GLE 350, GLE 450

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Safety risk

If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V071000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V058000Manufacturer no. 2021020025

Communication › Auto Crash Notification

Report received by NHTSA: February 5, 2021
Owner notification: March 12, 2021
Recall initiated by: Manufacturer
Units potentially affected: 1,292,258 (whole campaign)
Model names in the NHTSA record: AMG GLE53, AMG GLE63, GLE 350, GLE 350 E, GLE 450

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety risk

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V058000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V057000Manufacturer no. 2021030003

Structure › Interior Panels › Dashboard

Report received by NHTSA: February 5, 2021
Owner notification: April 16, 2021
Recall initiated by: Manufacturer
Units potentially affected: 8 (whole campaign)
Model names in the NHTSA record: AMG GLE53

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.

Safety risk

In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V057000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 20V671000Manufacturer no. 2020110005

Seat Belts › Rear/Other › Buckle Assembly

Report received by NHTSA: October 30, 2020
Owner notification: December 18, 2020
Recall initiated by: Manufacturer
Units potentially affected: 55,326 (whole campaign)
Model names in the NHTSA record: AMG GLE53, AMG GLE63, GLE 350, GLE 450

Defect summary

Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.

Safety risk

An unrestrained occupant has an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110005.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V671000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 20V089000Manufacturer no. 2020030019

Electrical System › Instrument Cluster/Panel

Report received by NHTSA: February 14, 2020
Owner notification: March 31, 2020
Recall initiated by: Manufacturer
Units potentially affected: 2,101 (whole campaign)
Model names in the NHTSA record: AMG GLE53, AMG GLE63 S, GLE 350, GLE 450

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Safety risk

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V089000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: September 30, 2024.