NHTSA 23V854000
Structure › Body › Roof And Pillars
- Report received by NHTSA
- December 15, 2023
- Owner notification
- March 22, 2024
- Recall initiated by
- NHTSA Office of Defects Investigation
- Units potentially affected
- 2,976 (whole campaign)
- Model names in the NHTSA record
- AMG GLE43, AMG GLE63
Defect summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Safety risk
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 23V854000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov