NHTSA 25V050000Manufacturer no. 2025040005
Electrical System › Propulsion System › Traction Battery
Park outside advisory
- Report received by NHTSA
- February 7, 2025
- Owner notification
- May 22, 2025
- Recall initiated by
- Manufacturer
- Units potentially affected
- 12,236 (whole campaign)
- Model names in the NHTSA record
- EQB 250+
Defect summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Safety risk
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Source: NHTSA recall 25V050000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov