Model year 2017 · Ram

2017 Ram 2500 / 3500 (Heavy Duty) recalls

NHTSA's recall file lists 12 safety recall campaigns for the 2017 Ram 2500 / 3500 (Heavy Duty). The most recent was reported on January 16, 2025. Campaigns are matched by the model names in NHTSA's records: 2500, 3500.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2017 Ram 2500 / 3500 (Heavy Duty), newest first
NHTSA number	Reported	Component
25V010000	January 16, 2025	Air Bags › Side/Window › Curtain › Inflator
24V896000	November 27, 2024	Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
21V398000	May 27, 2021	Wheels › Lugs/Nuts/Bolts/Studs
19V347000	May 9, 2019	Latches/Locks/Linkages › Tailgate › Latch
19V021000	January 25, 2019	Steering › Linkages › Drag › Link › Connection
18V486000	July 27, 2018	Latches/Locks/Linkages › Tailgate › Latch
18V332000	May 17, 2018	Electrical System › Software
18V100000	February 8, 2018	Power Train › Automatic Transmission
17V824000	December 21, 2017	Equipment
17V821000	December 20, 2017	Power Train › Automatic Transmission › Lever And Linkage › Column Shift
17V562000	September 12, 2017	Engine And Engine Cooling › Engine › Diesel
17V499000	August 10, 2017	Wheels

Systems involved: Latches/Locks/Linkages (2) · Power Train (2) · Wheels (2) · Air Bags (1) · Electrical System (1) · Engine And Engine Cooling (1) · Equipment (1) · Service Brakes, Hydraulic (1) · Steering (1) · Structure (1) · Vehicle Speed Control (1)

Recall records

NHTSA 25V010000Manufacturer no. 05C, 09C, 10C

Air Bags › Side/Window › Curtain › Inflator

Report received by NHTSA: January 16, 2025
Owner notification: February 13, 2025
Recall initiated by: NHTSA Office of Defects Investigation
Units potentially affected: 6,066 (whole campaign)
Model names in the NHTSA record: 2500, 3500

Defect summary

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Safety risk

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Remedy

Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Source: NHTSA recall 25V010000, filed by Chrysler (FCA US, LLC). View the campaign on NHTSA.gov

NHTSA 24V896000Manufacturer no. C4B

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module

Report received by NHTSA: November 27, 2024
Owner notification: January 9, 2025
Recall initiated by: NHTSA Office of Defects Investigation
Units potentially affected: 317,630 (whole campaign)
Model names in the NHTSA record: 2500, 3500

Defect summary

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Safety risk

A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.

Remedy

Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Source: NHTSA recall 24V896000, filed by Chrysler (FCA US, LLC). View the campaign on NHTSA.gov

NHTSA 21V398000Manufacturer no. Y26, Y36

Wheels › Lugs/Nuts/Bolts/Studs

Report received by NHTSA: May 27, 2021
Owner notification: August 26, 2021
Recall initiated by: Manufacturer
Units potentially affected: 447,985 (whole campaign)
Model names in the NHTSA record: 3500

Defect summary

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Safety risk

Wheel separation can cause a vehicle crash.

Remedy

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V398000, filed by Chrysler (FCA US, LLC). View the campaign on NHTSA.gov

NHTSA 19V347000Manufacturer no. V44

Latches/Locks/Linkages › Tailgate › Latch

Report received by NHTSA: May 9, 2019
Owner notification: May 23, 2019
Recall initiated by: Manufacturer
Units potentially affected: 1,103,209 (whole campaign)
Build dates listed for the 2017 Ram 2500 / 3500 (Heavy Duty): October 24, 2012 – March 31, 2018
Model names in the NHTSA record: 2500, 3500

Defect summary

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Safety risk

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Remedy

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V347000, filed by Chrysler (FCA US LLC). View the campaign on NHTSA.gov

NHTSA 19V021000Manufacturer no. V06

Steering › Linkages › Drag › Link › Connection

Report received by NHTSA: January 25, 2019
Owner notification: March 22, 2019
Recall initiated by: NHTSA Office of Defects Investigation
Units potentially affected: 795,575 (whole campaign)
Build dates listed for the 2017 Ram 2500 / 3500 (Heavy Duty): February 7, 2013 – December 29, 2018
Model names in the NHTSA record: 2500, 3500

Defect summary

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Safety risk

A drag link separation can cause a loss of steering control, increasing the risk of crash.

Remedy

Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V021000, filed by Chrysler (FCA US LLC). View the campaign on NHTSA.gov

NHTSA 18V486000Manufacturer no. U74

Latches/Locks/Linkages › Tailgate › Latch

Report received by NHTSA: July 27, 2018
Owner notification: September 17, 2018
Recall initiated by: Manufacturer
Units potentially affected: 1,149,223 (whole campaign)
Build dates listed for the 2017 Ram 2500 / 3500 (Heavy Duty): May 30, 2014 – August 2, 2017
Model names in the NHTSA record: 2500, 3500

Components: Latches/Locks/Linkages › Tailgate › Latch; Structure › Body › Tailgate

Defect summary

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Safety risk

If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V486000, filed by Chrysler (FCA US LLC). View the campaign on NHTSA.gov

NHTSA 18V332000Manufacturer no. U49,U59-U65,U68,U73

Electrical System › Software

Report received by NHTSA: May 17, 2018
Owner notification: June 4, 2018
Recall initiated by: Manufacturer
Units potentially affected: 4,815,661 (whole campaign)
Build dates listed for the 2017 Ram 2500 / 3500 (Heavy Duty): June 6, 2013 – May 24, 2018
Model names in the NHTSA record: 2500, 3500

Components: Electrical System › Software; Electrical System › Wiring; Vehicle Speed Control › Cruise Control

Defect summary

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V332000, filed by Chrysler (FCA US LLC). View the campaign on NHTSA.gov

NHTSA 18V100000Manufacturer no. U11

Power Train › Automatic Transmission

Report received by NHTSA: February 8, 2018
Owner notification: February 26, 2018
Recall initiated by: Manufacturer
Units potentially affected: 180,462 (whole campaign)
Build dates listed for the 2017 Ram 2500 / 3500 (Heavy Duty): January 1, 2017 – January 24, 2018
Model names in the NHTSA record: 2500, 3500

Defect summary

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Safety risk

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy

Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V100000, filed by Chrysler (FCA US LLC). View the campaign on NHTSA.gov

NHTSA 17V824000Manufacturer no. T82

Equipment

Report received by NHTSA: December 21, 2017
Owner notification: February 14, 2018
Recall initiated by: Manufacturer
Units potentially affected: 61,791 (whole campaign)
Build dates listed for the 2017 Ram 2500 / 3500 (Heavy Duty): July 12, 2011 – November 14, 2017
Model names in the NHTSA record: 2500, 3500

Defect summary

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V824000, filed by Chrysler (FCA US LLC). View the campaign on NHTSA.gov

NHTSA 17V821000Manufacturer no. T79

Power Train › Automatic Transmission › Lever And Linkage › Column Shift

Report received by NHTSA: December 20, 2017
Owner notification: February 26, 2018
Recall initiated by: Manufacturer
Units potentially affected: 1,482,874 (whole campaign)
Build dates listed for the 2017 Ram 2500 / 3500 (Heavy Duty): August 31, 2009 – December 31, 2016
Model names in the NHTSA record: 2500, 3500

Defect summary

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Safety risk

Remedy

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V821000, filed by Chrysler (FCA US LLC). View the campaign on NHTSA.gov

NHTSA 17V562000Manufacturer no. T51

Engine And Engine Cooling › Engine › Diesel

Report received by NHTSA: September 12, 2017
Owner notification: February 26, 2018
Recall initiated by: Manufacturer
Units potentially affected: 443,874 (whole campaign)
Build dates listed for the 2017 Ram 2500 / 3500 (Heavy Duty): October 24, 2012 – February 28, 2017
Model names in the NHTSA record: 2500, 3500

Defect summary

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Safety risk

The leaking water pump can increase the risk of an engine compartment fire.

Remedy

Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V562000, filed by Chrysler (FCA US LLC). View the campaign on NHTSA.gov

NHTSA 17V499000

Wheels

Report received by NHTSA: August 10, 2017
Owner notification: August 30, 2017
Recall initiated by: Manufacturer
Units potentially affected: 1,765 (whole campaign)
Build dates listed for the 2017 Ram 2500 / 3500 (Heavy Duty): April 14, 2015 – May 2, 2017
Model names in the NHTSA record: 2500, 3500

Defect summary

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Safety risk

If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

Remedy

AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V499000, filed by Streetcar ORV LLC. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: January 16, 2025.