NHTSA 25V821000Manufacturer no. R25D6, R25D5, R25D7
Back Over Prevention › Software
- Report received by NHTSA
- November 26, 2025
- Owner notification
- January 23, 2026
- Recall initiated by
- Manufacturer
- Units potentially affected
- 64,085 (whole campaign)
- Build dates listed for the 2025 Nissan Murano
- November 7, 2024 – August 5, 2025
- Model names in the NHTSA record
- MURANO
Defect summary
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
Source: NHTSA recall 25V821000, filed by Nissan North America, Inc.. View the campaign on NHTSA.gov