NHTSA 18V620000Manufacturer no. SR-18-007
Electrical System › Software
- Report received by NHTSA
- September 14, 2018
- Owner notification
- October 16, 2018
- Recall initiated by
- Manufacturer
- Units potentially affected
- 9,166 (whole campaign)
- Build dates listed for the 2019 Mitsubishi Eclipse Cross
- December 26, 2017 – June 21, 2018
- Model names in the NHTSA record
- ECLIPSE CROSS
Components: Electrical System › Software; Forward Collision Avoidance › Software › Pedestrian/Cyclist/Object/Obstacle/ Recognition
Defect summary
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Safety risk
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 18V620000, filed by Mitsubishi Motors North America, Inc.. View the campaign on NHTSA.gov