NHTSA 25V366000Manufacturer no. 2025070005
Back Over Prevention › Warnings › External/Pedestrian Alert
- Report received by NHTSA
- June 5, 2025
- Owner notification
- August 1, 2025
- Recall initiated by
- Manufacturer
- Units potentially affected
- 94 (whole campaign)
- Model names in the NHTSA record
- S 580 E 4MATIC
Defect summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Safety risk
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
Source: NHTSA recall 25V366000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov