Model year 2021 · Mercedes-Benz

2021 Mercedes-Benz CLS recalls

NHTSA's recall file lists 11 safety recall campaigns for the 2021 Mercedes-Benz CLS. The most recent was reported on June 14, 2024. Campaigns are matched by the model names in NHTSA's records: AMG CLS53, CLS 450.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2021 Mercedes-Benz CLS, newest first
NHTSA number	Reported	Component
24V445000	June 14, 2024	Electrical System › Wiring
24V100000	February 9, 2024	Electrical System › Wiring
22V733000	September 30, 2022	Electrical System › 12v/24v/48v Battery
22V533000	July 22, 2022	Electrical System › Wiring
22V365000	May 20, 2022	Communication › Auto Crash Notification
22V189000	March 25, 2022	Steering › Steering Wheel/Handle Bar
21V527000	July 12, 2021	Air Bags › Sensor › Side Impact
21V483000	June 25, 2021	Seat Belts › Rear/Other › Retractor
21V354000	May 14, 2021	Back Over Prevention › Sensing System › Camera
21V230000	April 1, 2021	Air Bags › Sensor › Occupant Classification
21V058000	February 5, 2021	Communication › Auto Crash Notification

Systems involved: Electrical System (7) · Air Bags (2) · Communication (2) · Seat Belts (2) · Back Over Prevention (1) · Seats (1) · Steering (1)

Recall records

NHTSA 24V445000Manufacturer no. 2024100002/3

Electrical System › Wiring

Report received by NHTSA: June 14, 2024
Owner notification: November 15, 2024
Recall initiated by: Manufacturer
Units potentially affected: 22,422 (whole campaign)
Model names in the NHTSA record: AMG CLS53

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.

Safety risk

An electrical short circuit can increase the risk of a fire.

Remedy

Dealers will replace the two-part wiring harness and connector, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 9, 2024. A second notice will be sent once the final remedy is available. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024100002/3. This recall supersedes recall 22V-533. Vehicles repaired under the prior recall will still need to have the new remedy performed.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 24V445000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 24V100000Manufacturer no. 2024MMNNNN

Electrical System › Wiring

Report received by NHTSA: February 9, 2024
Owner notification: March 22, 2024
Recall initiated by: Manufacturer
Units potentially affected: 12,191 (whole campaign)
Model names in the NHTSA record: AMG CLS53, CLS 450

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.

Safety risk

An overheated ground cable increases the risk of a fire.

Remedy

Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 24V100000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V733000Manufacturer no. 2022100009

Electrical System › 12v/24v/48v Battery

Report received by NHTSA: September 30, 2022
Owner notification: January 20, 2023
Recall initiated by: Manufacturer
Units potentially affected: 19,968 (whole campaign)
Model names in the NHTSA record: AMG CLS53, CLS 450

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.

Safety risk

The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.

Remedy

Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V733000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V533000Manufacturer no. 2022080010

Electrical System › Wiring

Report received by NHTSA: July 22, 2022
Owner notification: October 14, 2022
Recall initiated by: Manufacturer
Units potentially affected: 16,977 (whole campaign)
Model names in the NHTSA record: AMG CLS53

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 AMG GT43, 2019-2022 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.

Safety risk

An electrical short-circuit can increase the risk of a fire.

Remedy

Dealers will inspect and repair the electrical connector, as necessary. Dealers will also reroute the harness and install an additional bracket. All repairs will be performed free of charge. Owner notification letters were mailed October 14, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080010.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V533000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V365000Manufacturer no. See Recall Schedule

Communication › Auto Crash Notification

Report received by NHTSA: May 20, 2022
Owner notification: July 8, 2022
Recall initiated by: Manufacturer
Units potentially affected: 242,722 (whole campaign)
Build dates listed for the 2021 Mercedes-Benz CLS: Not reported – February 18, 2022
Model names in the NHTSA record: AMG CLS53, CLS 450

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V365000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V189000Manufacturer no. 2022040010

Steering › Steering Wheel/Handle Bar

Report received by NHTSA: March 25, 2022
Owner notification: May 9, 2022
Recall initiated by: Manufacturer
Units potentially affected: 8,396 (whole campaign)
Model names in the NHTSA record: AMG CLS53

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

Safety risk

Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

Remedy

Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V189000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V527000Manufacturer no. 2021070032/33

Air Bags › Sensor › Side Impact

Report received by NHTSA: July 12, 2021
Owner notification: September 3, 2021
Recall initiated by: Manufacturer
Units potentially affected: 542 (whole campaign)
Model names in the NHTSA record: AMG CLS53, CLS 450

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.

Safety risk

Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.

Remedy

Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V527000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V483000Manufacturer no. 2021080021

Seat Belts › Rear/Other › Retractor

Report received by NHTSA: June 25, 2021
Owner notification: September 24, 2021
Recall initiated by: Manufacturer
Units potentially affected: 4,917 (whole campaign)
Model names in the NHTSA record: AMG CLS53, CLS 450

Defect summary

Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

An unsecured child restraint system can increase the risk of injury during a crash.

Remedy

Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V483000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V354000Manufacturer no. 2021050012

Back Over Prevention › Sensing System › Camera

Report received by NHTSA: May 14, 2021
Owner notification: June 28, 2021
Recall initiated by: Manufacturer
Units potentially affected: 343,191 (whole campaign)
Model names in the NHTSA record: AMG CLS53, CLS 450

Components: Back Over Prevention › Sensing System › Camera; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V354000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V230000Manufacturer no. 2021040016

Air Bags › Sensor › Occupant Classification

Report received by NHTSA: April 1, 2021
Owner notification: May 21, 2021
Recall initiated by: Manufacturer
Units potentially affected: 8,634 (whole campaign)
Model names in the NHTSA record: AMG CLS53, CLS 450

Components: Air Bags › Sensor › Occupant Classification; Seat Belts › Pretensioner; Seats

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.

Safety risk

Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V230000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V058000Manufacturer no. 2021020025

Communication › Auto Crash Notification

Report received by NHTSA: February 5, 2021
Owner notification: March 12, 2021
Recall initiated by: Manufacturer
Units potentially affected: 1,292,258 (whole campaign)
Model names in the NHTSA record: CLS 450

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety risk

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V058000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: June 17, 2024.