Vehicle Recall IndexVIN decoding & NHTSA recall records

Model year 2019 · Mercedes-Benz

2019 Mercedes-Benz CLA recalls

NHTSA's recall file lists 6 safety recall campaigns for the 2019 Mercedes-Benz CLA. The most recent was reported on December 15, 2023. Campaigns are matched by the model names in NHTSA's records: AMG CLA45, CLA 250.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2019 Mercedes-Benz CLA, newest first
NHTSA numberReportedComponent
23V854000December 15, 2023Structure › Body › Roof And Pillars
22V365000May 20, 2022Communication › Auto Crash Notification
21V197000March 19, 2021Structure › Body › Roof And Pillars
21V072000February 12, 2021Communication
21V058000February 5, 2021Communication › Auto Crash Notification
19V219000March 20, 2019Latches/Locks/Linkages › Doors › Latch

Systems involved: Communication (3) · Electrical System (2) · Structure (2) · Latches/Locks/Linkages (1)

Recall records

NHTSA 23V854000

Structure › Body › Roof And Pillars

Report received by NHTSA
December 15, 2023
Owner notification
March 22, 2024
Recall initiated by
NHTSA Office of Defects Investigation
Units potentially affected
2,976 (whole campaign)
Model names in the NHTSA record
CLA 250

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Safety risk

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 23V854000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V365000Manufacturer no. See Recall Schedule

Communication › Auto Crash Notification

Report received by NHTSA
May 20, 2022
Owner notification
July 8, 2022
Recall initiated by
Manufacturer
Units potentially affected
242,722 (whole campaign)
Build dates listed for the 2019 Mercedes-Benz CLA
August 5, 2016 – Not reported
Model names in the NHTSA record
AMG CLA45, CLA 250

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V365000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V197000Manufacturer no. 2021070010

Structure › Body › Roof And Pillars

Report received by NHTSA
March 19, 2021
Owner notification
September 3, 2021
Recall initiated by
NHTSA Office of Defects Investigation
Units potentially affected
15,096 (whole campaign)
Model names in the NHTSA record
CLA 250

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Safety risk

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V197000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V072000Manufacturer no. 2021030005

Communication

Report received by NHTSA
February 12, 2021
Owner notification
March 31, 2021
Recall initiated by
Manufacturer
Units potentially affected
67 (whole campaign)
Model names in the NHTSA record
CLA 250

Components: Communication; Communication › Auto Crash Notification

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V072000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V058000Manufacturer no. 2021020025

Communication › Auto Crash Notification

Report received by NHTSA
February 5, 2021
Owner notification
March 12, 2021
Recall initiated by
Manufacturer
Units potentially affected
1,292,258 (whole campaign)
Model names in the NHTSA record
AMG CLA45, CLA 250

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety risk

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V058000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 19V219000Manufacturer no. 2019030020

Latches/Locks/Linkages › Doors › Latch

Report received by NHTSA
March 20, 2019
Owner notification
May 3, 2019
Recall initiated by
Manufacturer
Units potentially affected
5 (whole campaign)
Build dates listed for the 2019 Mercedes-Benz CLA
July 18, 2018 – July 19, 2018
Model names in the NHTSA record
CLA 250

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.

Safety risk

In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V219000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: December 18, 2023.