Vehicle Recall IndexVIN decoding & NHTSA recall records

Model year 2021 · Mercedes-Benz

2021 Mercedes-Benz C-Class recalls

NHTSA's recall file lists 7 safety recall campaigns for the 2021 Mercedes-Benz C-Class. The most recent was reported on June 26, 2023. Campaigns are matched by the model names in NHTSA's records: AMG C43, AMG C63, AMG C63 S, C 300.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2021 Mercedes-Benz C-Class, newest first
NHTSA numberReportedComponent
23V445000June 26, 2023Fuel System, Gasoline › Delivery › Fuel Pump
22V365000May 20, 2022Communication › Auto Crash Notification
22V232000April 8, 2022Back Over Prevention › Display Function
21V406000May 28, 2021Seats › Mid/Rear Assembly › Head Restraint
21V230000April 1, 2021Air Bags › Sensor › Occupant Classification
21V058000February 5, 2021Communication › Auto Crash Notification
21V032000January 29, 2021Seat Belts › Front › Retractor

Systems involved: Communication (2) · Electrical System (2) · Seat Belts (2) · Seats (2) · Air Bags (1) · Back Over Prevention (1) · Fuel System, Gasoline (1)

Recall records

NHTSA 23V445000Manufacturer no. 2023070012

Fuel System, Gasoline › Delivery › Fuel Pump

Report received by NHTSA
June 26, 2023
Owner notification
September 29, 2023
Recall initiated by
Manufacturer
Units potentially affected
143,551 (whole campaign)
Model names in the NHTSA record
AMG C43, AMG C63, AMG C63 S, C 300

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Safety risk

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 23V445000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V365000Manufacturer no. See Recall Schedule

Communication › Auto Crash Notification

Report received by NHTSA
May 20, 2022
Owner notification
July 8, 2022
Recall initiated by
Manufacturer
Units potentially affected
242,722 (whole campaign)
Model names in the NHTSA record
AMG C43, AMG C63, C 300

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V365000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V232000Manufacturer no. 2022060007

Back Over Prevention › Display Function

Report received by NHTSA
April 8, 2022
Owner notification
July 15, 2022
Recall initiated by
Manufacturer
Units potentially affected
126,443 (whole campaign)
Model names in the NHTSA record
AMG C43, AMG C63, AMG C63 S, C 300

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V232000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V406000Manufacturer no. 2021060010

Seats › Mid/Rear Assembly › Head Restraint

Report received by NHTSA
May 28, 2021
Owner notification
July 16, 2021
Recall initiated by
Manufacturer
Units potentially affected
218 (whole campaign)
Model names in the NHTSA record
AMG C43, AMG C63, AMG C63 S, C 300

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.

Safety risk

Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.

Remedy

Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V406000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V230000Manufacturer no. 2021040016

Air Bags › Sensor › Occupant Classification

Report received by NHTSA
April 1, 2021
Owner notification
May 21, 2021
Recall initiated by
Manufacturer
Units potentially affected
8,634 (whole campaign)
Model names in the NHTSA record
AMG C43, AMG C63, AMG C63 S, C 300

Components: Air Bags › Sensor › Occupant Classification; Seat Belts › Pretensioner; Seats

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.

Safety risk

Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V230000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V058000Manufacturer no. 2021020025

Communication › Auto Crash Notification

Report received by NHTSA
February 5, 2021
Owner notification
March 12, 2021
Recall initiated by
Manufacturer
Units potentially affected
1,292,258 (whole campaign)
Model names in the NHTSA record
AMG C43, C 300

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety risk

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V058000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V032000Manufacturer no. 2021020010

Seat Belts › Front › Retractor

Report received by NHTSA
January 29, 2021
Owner notification
February 26, 2021
Recall initiated by
Manufacturer
Units potentially affected
24,550 (whole campaign)
Model names in the NHTSA record
C 300

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety risk

If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V032000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: June 26, 2023.