NHTSA 22V413000Manufacturer no. 22S43
Power Train › Automatic Transmission › Gear Position Indication (Prndl)
- Report received by NHTSA
- June 10, 2022
- Owner notification
- October 27, 2022
- Recall initiated by
- Manufacturer
- Units potentially affected
- 2,925,968 (whole campaign)
- Model names in the NHTSA record
- C-MAX
Components: Power Train › Automatic Transmission › Gear Position Indication (Prndl); Power Train › Shift Linkage/Cable/Rod
Defect summary
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Safety risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 22V413000, filed by Ford Motor Company. View the campaign on NHTSA.gov