NHTSA 23V744000Manufacturer no. A232424320
Electrical System › Instrument Cluster/Panel
- Report received by NHTSA
- November 6, 2023
- Owner notification
- December 4, 2023
- Recall initiated by
- Manufacturer
- Units potentially affected
- 60,154 (whole campaign)
- Model names in the NHTSA record
- TRAX
Defect summary
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Safety risk
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 23V744000, filed by General Motors, LLC. View the campaign on NHTSA.gov